Dr. Hector Gallardo is Operations Solutions Director at the Carlos Slim Health Institute. He has had significant experience working in health services and hospitals. Before joining his current role he was the coordinator for knowledge management at the World Health Organization in Geneva, Switzerland. From 2001-2006 he was Head of Planning, Evaluation and Development of Health Services at the Civil Hospital of Guadalajara, Mexico. He held various positions at Jalisco’s Ministry of Health from which the most recent was Director General of Public Health from 1995-2001. He also has a long academic trajectory as a lecturer at the University of Guadalajara and the Monterrey Institute of Technology and Higher Education. Dr. Gallardo holds a medical degree from the University of Guadalajara and a Masters in Health Sciences from Johns Hopkins University.